Customer Feedback:
Our aim is to supply great vehicles and make the purchasing and ownership experience as enjoyable as possible. Customer service is just words until you deliver it. It's not just about making a promise; it's about fulfilling that promise by providing a great all-round package in an intelligent and friendly manner.
Here's what some of our customers say:
“The very best service you could want, Lovely Car, and thanks for the delivery service”
A. Saunders (Bristol) Purchased a 2003 ‘53' Vauxhall Corsa
“On delivery, I was impressed with the pre-delivery check, the extensive valet and the extras that he provided: new tyres and wheel trims in my case. The car looks brand new and has been a delight to drive. I really don't see why anybody would want to buy a car themselves when this service is so good. I have recommended two people already to Richard and will not hesitate to recommend that FPB members buy cars from him”.
G. Perkins (Forum of Private Business) Purchased a 2001 ‘X' Ford Focus
I had the best car-buying experience and it's all thanks to you. Price seems worthwhile and the service was second to none. Painless and professional. Many thanks.
V. Manch (London) Purchased a 2002 ‘02' Peugeot 206
“Excellent Service, second to none… vehicle better than described… Recommend to all”
I. Crutchley (Hampshire) Purchased a 2004 ‘53' Ford Mondeo
“Just a quick note to say thanks very much for the great car. I was hesitant at first to buy a car blind, but the ‘No See Guarantee' put my mind at rest. It is a refreshing change that someone can offer outstanding prices along with excellent customer service, you have something that the car supermarkets in my area should take note!”
P. Lewis (Bristol) Purchased a 2001 ‘51' Ford Mondeo
“I have already recommended BL Autosource to a work colleague who is considering a new vehicle purchase”
P. Wilkinson (Devon) Purchased a Pre-Registered Vauxhall Corsa
“Great Car, Excellent Service & Delivery, Highly Recommended”
A. Goodchild (Norwich) Purchased a 1998 ‘R' Landrover Discovery
"We needed a clean and reliable transit for our van and man service, Bl Autosource found us a great van at an amazing price, will never buy a vehicle from anywhere else"
Small Van and Man (London) Purchased a 2002 '02' Ford Transit
"Car exactly as advertisied... Excellent service... Thanks, would recommend"
A. Haley (Northern Ireland) Purchased a 2002 '02' Volkswagen Golf
"I would like to take this opportunity to thank you for finding my new car. The thought of traipsing around garages and forecourts being accosted by salesmen looking for my ideal car did not appeal to me. With one phone call you were able to estabish the level of spec, type of car and work out my budget. At this point I thought you had Mission Impossible! About two weeks later you called to say you had found the car for me. You described it, and when I came to see it, it was perfect. 3 days later I was driving it away from your offices. I would have no hesitation in recommending you to all my clients. If only all car dealers were like BL Autosource"
P. McBride (Coram - Independent Financial Advisers). Purchased a 1999 'V' BMW 325i
"Transaction went very smoothly.... Would recommend.... Excellent Service"
G. Hector (Leeds) Purchased a 2001 '51' LDV Convoy Hi-Loader
Everybody very impressed with the new car (and the colour!) Thank you so much for organising and presenting the car so professionally. It was good to have met you and to see all brokers are not gangsters
R.Wilson (Oxford) Purchased a 2005 '05' Citroen Picasso 1.6 HDi Desire.
I love my new car, what a brilliant service you offer. I look forward to replacing my other car with you shortly.
M.Hall (Bristol) Purchased a 2001 '51' Seat Leon 1.6 SX
I would just like to drop you this quick email regarding the Astra Van delivered to me earlier today. I am very very pleased with the vehicle and would just like to thankyou very much for the excellent service I recieved both from yourself and your driver (whos name I forget). I have spent all day dealing with various other companies who could really benefit from the
sort of customer service that you offered to me!
A.Cadle (Hortic Garden Design, Slough) [www.horticgroup.com] Purchased a 2003 '53' Vauxhall Astravan 1.7 DTi Envoy.
May I thank you for the very professional way you and your team handled the arrangements regarding my new vehicle. The whole transaction went very smoothly and was probably the most pleasant vehicle purchasing arrangement I have ever experienced. You were able to source the vehicle quickly and it was ready to collect exactly when specified. I am very pleased with your service and will readily recommend your services whenever I can. I also look forward to doing business with you myself again. I hope you continue your personal service with all your clients and hope you remain a very successful company.
S.Rusling (Worcester) Purchased a 2005 '05' Vauxhall Signum 1.9 CDTi Design 150.
I would like to take this opportunity to thank you for sourcing my fantastic new car. It is exactly the vehicle I wanted and you sourced it quickly and effectively. I will not hesitate to recommend you to my friends and family as I'm sure they will be as happy with their purchase as I am with mine. Once again, thank you very much.
P.Taylor (Cheltenham) Purchased a 2002 '02' Ford Focus 1.6 Zetec 3dr.
